Privacy Policy

Last Updated: March 4, 2025

1. Introduction

Welcome to How's the James ("we," "our," or "us"). We are committed to protecting your privacy and providing you with real-time data and safety information for the James River in Richmond, VA. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website howsthejamesrva.com.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referral source
  • Device information

2.2 River Data Information

Our service collects publicly available data from USGS monitoring stations at the Westham Gauge (02037500) and Cartersville Gauge (02035000). This information includes water levels, temperature, flow rates, and other relevant environmental data, which we process using advanced artificial intelligence algorithms to provide safety information and predictions.

2.3 Communications

If you contact us directly, we may receive additional information about you, such as your name, email address, the contents of your message, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Process and analyze environmental data to provide real-time safety information
  • Communicate with you about our services
  • Find and prevent fraud
  • For compliance purposes, including enforcing our legal rights or as may be required by applicable laws and regulations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Third-Party Services

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our service
  • To provide the service on our behalf
  • To perform service-related services
  • To assist us in analyzing how our service is used

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us so that we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us via the contact information provided on our website.